Global MultiMedia Service
Our Global MultiMedia Service (GMS) is the choice of multinationals for integrating multiple voice, fax and data networks into one converged digital network that controls necessary business expenses, and at the same time offers a single-point of contact to provide fully managed quality service. GMS ensures the quality and reliability of traditional voice technologies, as well as the flexibility and efficiency of data and IP networking, using state-of-the-art data telephony service and by customising the solutions to your specific local needs.
The Benefits for Multinational Organisations.
The Global MultiMedia Service seamlessly integrates delay-sensitive voice and fax with data traffic on your IP or Frame Relay intranet, providing managed, high-quality business communications in over 45 countries. In addition to delivering mission-critical intra-company calls worldwide, the entire world is optionally available using our One World International Call Pricing Plan. This Off-Net capability offers a revolutionary distance-independent pricing approach for international voice and fax calls. Regardless of the origin on The World Network®, this one, low per-minute-price per-destination-country eliminates the distance, regulatory and local market conditions that typically dictate the highly variable price of international calls. This means that organisations using GMS can now benefit from the same low rates for their international "off-network" calls, regardless of where their calls originate from on The World Network® and can reach any telephone in the world. We add to the savings by billing Off-Net calls in one-second (1-second) increments, a method typically used only between global carriers.
Global MultiMedia Service Offers the Benefits of:
- Fixed pricing - allowing unlimited On-Net monthly calling anywhere on our network.
- Our One World International Call Pricing Plan for international Off-Net calling.
- Global expense control and planning.
- A virtual transparent global PBX.
- A single consolidated global invoice provides the ability to monitor usage trends, control and allocate communication costs, and plan for your organisation's future requirements.
- The highest possible quality in packetised voice services.
- A single point of contact.
- In-country help desks and Global Customer Assistance Centre availability on a 24/7 basis backed by registration and adherence to the ISO 9001 Quality Standard.
- Consolidated network resource investment and management.
Technical Specifications:
Available through dedicated TCP/IP and/or Frame Relay VPN connections at access speeds of 56/64 Kbps or higher.
Global Service Availability:
Complete implementation and support of Wide Area Network switching and Customer Premises Equipment (CPE).