Dedicated Internet Access
Dedicated Internet Access is a reliable and scalable worldwide Internet access service. It is specifically designed to maximise today's business-critical VPN connectivity needs. The service provides managed Internet connectivity with a comprehensive suite of service features, all at the fair market price required by global businesses. You no longer need to shop around in each country to find a provider that offers high-quality Internet access; we will be the single source for your global Internet connectivity.
The key benefits of Dedicated Internet Access include:
- Cost-effective and reliable Internet access in more than 47 countries around the world
- Consistent and guaranteed quality on a global scale
- Around-the-clock, worldwide support from our customer-care staff and network management specialists
- Reduced administrative costs through global account management and invoicing
Excellent Connectivity and Reach
Our Internet network is a leader in terms of size, client base and interconnection agreements.
Performance Guarantees with Web-based Reporting
We guarantee availability, transit delay and packet delivery. The service level agreement is backed by financial compensation to express our service commitment. Plus, you can monitor the performance of your connections to the Internet 24 hours a day.
Foundation of Your Virtual Private Network
Your intranet applications' data remain on BT's managed Internet network. This allows you to create a VPN within your company and with your business partners. Dedicated Internet Access offers you a clear migration path to network-based VPN solutions, like IVPN and Private Internet.
DIA Key Facts
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Dedicated Internet Access |
| Client Profile | Designed for MNCs that require Internet access with worldwide coverage |
| Geographic Coverage | 57 countries worldwide |
| Access Features | |
| Internet Port Capacity | 64Kbps-155Mb |
| Managed Router | Optional |
| Managed Firewall | Optional |
| Service Features | |
| Global IP Address Registration Assistance | Yes |
| Domain Name Service (Primary and Secondary) | Yes |
| Domain Name Registration Assistance | Yes |
| BGP4 Routing | Yes |
| Web-Based Reporting | Yes |
| Customer Care/ Network Management |
Pro-active, 24/7 |
| Pricing/Tariff Structure | Fixed, flat fee |
| Guaranteed Performance/Service Objectives | |
| Network Site Availability | 100% in most countries |
| Packet loss (Maximum during busiest hour; target) |
<1% |
| Round-Trip Time/Latency | Intra-Region (points of measurement: Amsterdam, San Jose, New York, Säo Paulo, Hong Kong): 85ms Inter-Region (points of measurement: Europe-North America, North America-South America, Asian Pacific-North America): 120ms |