Services

BT MobileXpress Toolkit

BT MobileXpress Toolkit is a set of Web-based management tools designed to provide BT MobileXpress customers with more information and control over their remote access solution.

By providing customers with the necessary administration tools, the BT MobileXpress Toolkit and Connect Report bring essential control tools to your organisation, resulting in reduced costs and enhancing the value of the MobileXpress services.

The Toolkit gives the ability to:

  • Manage (create, modify and delete) User IDs for their BT MobileXpress accounts.
  • Query our master dial directory for up-to-date information about POP, including MobileXpress phone numbers as well as help desk numbers.
  • Obtain a detailed call report of a dial-in session.
  • Obtain key performance indicators reporting on our dial infrastructure, node and backbone performance parameters utilising proprietary and vendor tools.

The MobileXpress Toolkit consists of four Web-based tools:

  • Directory Manager - Directory Manager allows Customers to query our master dial directory for up-to-date information about Points of Presence (POP), including BT MobileXpress phone numbers as well as help desk numbers. By using a Web browser, customers have access to POP information within seconds after a successful login.
  • Access Manager - the Access Manager allows customers to create, modify and delete User IDs for their BT MobileXpress accounts and is accessible with a common Web browser, such as Netscape Navigator or Microsoft Internet Explorer. Users can not only manage their User IDs, they can also generate reports and organise their User IDs into groups, critical for customers with large user populations. With its administrative capabilities, users can appoint sub-administrators to manage one or more User ID.
  • Session Manager - Session Manager is designed to provide users with online access to reports on Account and Access Code information. All of the reports are accessed via the Internet or our intranet using a Web browser (either Netscape Navigator or Microsoft Internet Explorer). The customer must enter a designated access code and password in order to log in.
    The reports can be generated in four different formats:
    • Acrobat PDF
    • HTML
    • Comma-Separated File
    • Plain Text
    Session Manager reports are available at three levels of detail:
    • Account Summary
    • Access Code Summary
    • Detailed Report
  • Performance Manager - Performance Manager provides key performance indicator reporting on our dial infrastructure and node and backbone performance parameters utilising proprietary and vendor tools.

BT MobileXpress Connect Report
To facilitate cost control and internal billing, the Connect Report details the elapsed time of every individual connection for each BT MobileXpress user. The BT MobileXpress Connect Report is available monthly and is sorted by access code, date and time, originating location and BT MobileXpress service type. The report gives individual and total summary times and charges for a particular access code.

Available in electronic form on a monthly basis, the total summary times and charges for a particular access code are also included. Reports consist of two components: a compiled (ASCII-text) report file and a flat-file call registry file.

Optional MobileXpress Security

Authentication is the process by which a user's identity is confirmed. Authorisation controls the destinations that each user has access to. As a standard service, we support authentication on our own RADIUS server hosts located within the INFOLAN/IP network. Users will establish a connection to a POP by entering a username and password. A UDP-based request for authentication is sent from the rotary to the RADIUS server. Once authenticated, the user will be able to access the networks defined in their user profile thus accessing resources on the customer's network.

Other security methods available include the use of access control lists (ACLs) and IP routing. With the administration ACLs, the routing table for a particular user or host is limited to the destinations allowed by that ACL. For a user, an established set of routes will be sent to the user after successful authentication. By limiting the published routes, a user will not see broadcast routes, multicasts or unicast messages. This in turn will limit the IP addresses that the user can attack using common security breach methods. This backbone security approach limits the potential risk that a malicious user or host may pose within BT's network, thereby reducing any potential attack on any of our customers.